» 50 Things Your Customers Wish You Knew
Nothing groundbreaking here, but solid stuff. Certainly much of it applies to audience/patrons/backers. Our favorites:
19: I like to get little goodies no one else is getting.
23: I get crazy jealous if I think you love another customer more than you love me.
30: I’ll give you anything you ask if you can help me not feel silly.
